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Privacy Policy

Welcome to Educatelife's Privacy Policy. We, at Educatelife ("We" / "Our" / "Us"), are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, maintain, secure, and disclose information collected from users (each, a "User" / “You” / “Your”) of the Educatelife mobile application ("App") and the http://educatelife.in/ website ("Site"). This Privacy Policy is an integral part of our commitment to you and should be read in conjunction with our Terms of Service.

Collection, Use & Retention of Information
Personal Information

We may collect information capable of identifying an individual or connected to an individual ("Personal Information"). This includes but is not limited to, name, email address, contact number, display picture, gender, and date of birth. We collect this information in various ways, such as when you visit our App or Site, register on our App or Site, contact us, or engage with our activities, services, features, or resources.

Non-Personal Information

We also collect information that cannot directly identify an individual ("Non-Personal Information") whenever users interact with our App or Site. Non-Personal Information may include language preferences, geographical location, browser name, device type, technical information, operating system, internet service providers, and similar data.

We use the Personal Information and Non-Personal Information collected for various purposes, including but not limited to:

  • Enabling you to use our App and Site and enforcing our Terms of Service.
  • Personalizing your experience and delivering content and products tailored to your interests.
  • Improving the functioning, troubleshooting, and security of our App and Site.
  • Communicating with you and providing customer service.
  • Requesting ratings and reviews of services or products.
  • Complying with applicable laws and legal or regulatory obligations.
  • Sending periodic emails related to your orders, inquiries, and requests.
Security

We take reasonable precautions, both online and offline, to protect your Personal Information and Non-Personal Information. We employ industry-standard technical and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure, or alteration. All user data is stored on cloud infrastructure provided by Amazon Web Services and Google Cloud Platform.

For more information on their data protection practices, you can refer to their respective privacy policies:

  • Amazon Web Services Privacy Policy
  • Google Cloud Platform Privacy Policy

We do not use vulnerability scanning or scanning to PCI standards, and we conduct regular Malware Scanning. It's important to note that we never request credit card numbers as we only provide articles and information.

Sharing & Disclosure

We do not sell, trade, rent, or transfer your Personal Information to third parties. However, we may engage certain trusted third-party service providers ("Service Providers") to offer advertising, infrastructure, IT services, and process payment transactions. These Service Providers may have access to your Personal Information or Non-Personal Information but are bound by this Privacy Policy and are only authorized to use or disclose your information in connection with providing their services.

We may share or disclose your information with other companies in our group or transfer our databases containing your information if we sell our business or part of it. Additionally, we may disclose your information when required for litigation, security, law enforcement, enforcing our Terms of Service, or as part of a merger, acquisition, amalgamation, or sale of our assets to a third party.

Please be aware that our App and Site may contain links to third-party websites beyond our control. These websites may have their own privacy policies, and we are not responsible for their content or practices. Accessing such linked websites is at your own risk, and they are not subject to this Privacy Policy. Check the privacy policies of these third-party websites to understand how they handle your information.

Consent

We collect Personal Information from Users only when voluntarily submitted. Users can refuse to supply Personal Information or withdraw their consent, except when such information is necessary for specific App or Site-related activities.

Users have the option to modify or delete their profiles and associated Personal Information. If a User chooses to delete their profile, any content published by that User on the App and Site will also be deleted. However, please note that we may retain your Personal Information for 180 days after deletion to comply with applicable laws. We may also continue to use your Personal Information in an anonymized and aggregated manner for the effective provision of our services.

By using our services, you expressly consent to our continued use, storage, collection, and disclosure of your personal information in response to changes in data protection laws in India.

You may revoke or rescind your consent at any time and request the deletion of your account and associated Personal Information by contacting us at [email protected]. Upon such revocation, your access to and usage of our services will be terminated.

Changes to this Privacy Policy

Educatelife reserves the right to update this Privacy Policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to check this page regularly to stay informed about how we protect the information we collect. Your continued use of our App and Site following any changes to this Privacy Policy will be considered acceptance of those changes.

Your Acceptance of this Privacy Policy

By using the Educatelife App and/or Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please refrain from using our App and/or Site. Non-compliance with this Privacy Policy may result in the termination of your access and usage rights.

Grievance Redressal

If you encounter Content that violates our Terms of Service, including Community Guidelines, please contact our Grievance Officer at the following details:

Email: [email protected]

Please provide the following details regarding your grievance:

  • Description of the Content violating our Terms of Service and/or Community Guidelines.
  • Location of the Content, including the URL.
  • Supporting documents/sources (if applicable).
  • Your physical or electronic signature.

We will acknowledge your grievance within 24 hours and provide a unique ticket number for tracking. We will review the Content and take action as deemed necessary, including its removal if it violates our Terms of Service and/or Community Guidelines. You will be informed of our decision within 15 days of your report.

Contacting Us

If you have any questions about this Privacy Policy, our App, or Site practices, please contact us at Educatelife [email protected].

Thank you for entrusting us with your information. We are dedicated to protecting your privacy and providing a safe online environment for our Users.